Support — KIT3

Last updated 2 August 2026

Need help, or want to report something?
Email andrew.valko@gmail.com. We read every message and reply within two working days.

To report objectionable content or abusive behaviour, you can also use Report on any photo or comment inside the app, or Block on a connection. Reports are acted on within 24 hours.

How KIT3 works

KIT3 is a weekly photo exchange between you and a small number of close friends. Each week you choose three photos for each friend. Every Tuesday they send automatically, and your friend's photos arrive at the same moment. Their photos stay sealed until yours have gone out.

Common questions

I didn't get an invite code

KIT3 is invite-only. You need a code from someone already using it — each person has a limited number to give out. We can't issue codes on request.

My photos didn't send

Photos send at midnight Pacific on Tuesday — the same moment everywhere, so the local time depends on where you are. They send only if the app has been able to upload them beforehand. If you added photos with no connection, open the app once while online and they'll upload. A photo that hasn't uploaded won't be sent.

A friend's photos haven't appeared

Their photos unlock only once yours have been sent — that's the exchange. If you've sent yours and theirs still aren't there, they may not have sent theirs yet.

How long are photos kept?

Photos a friend sends you stay for four weeks, then are deleted. You can choose how long the server keeps your own photos under Keep my photos in Settings.

How do I delete my account?

Settings → Delete account. This permanently removes your account, your photos, your connections and everything you've sent. It can't be undone.